Terms and Conditions

Payment

Reservations can be made through bank transfer or Sumup.

Penalties

Reservations will be subject to penalties as shown below:

• For cancellations made from the 14th day before the arrival , 100% of the total amount of the booked stay will be charged.
• Any reductions in the length of stay are considered cancellations;
• There is no refund for a no show .

Rules of Conduct 

• Villa Galgani is a Private Guest House.As there is No Reception service available at any hour of the day, each guest is asked to communicate by telephone the approximate time of arrival; failure to notify or failure to comply with agreed times may disrupt or delay the check-in process. We cannot be responsible for any complaint and/or refund due to changed arrival times.
• Upon arrival, each guest is required to present a valid  Identity Document (ID)  as registration in accordance with the current provisions of the law for the Polizia di Stato. We cannot accept any guest without valid ID. Additionally, for public safety reasons, guests are not allowed to invite any non-registered people inside.Additionally, for public safety reasons, guests are not allowed to invite any non-registered people inside Altre persone all’interno.
• Smoking is strictly forbidden. e Mangiare nelle camere (è possibile farlo solo in giardino).
• CReturn the keys that have been delivered to you In caso di smarrimento sarà’ addebitato il costo di € 15,00 .
• We are not responsible for the  Loss, Theft or Damage of objects owned by you.
• We cannot be held liable for any Disservices due to total or partial outages, beyond our control, such as electricity, water, or internet connection. We will do our best to resolve these issues, should they occur, in a timely fashion.
• Please do not break, ruin or steal objects inside the room or from other guests: in the event that they are damaged, the manager may ask for a refund for their replacement, loss or repair; including the improper use of complementary equipment. Normal wear and tear is excluded. Please report to us any accidents or incidents in connection with any property damage. Before your departure, the Manager will inspect the room to verify the status.
• Please do not excessively dirty the room and, above all, do not return it in worse condition at the time of your departure. Should this occur, the manager may request a surcharge for additional cleaning, altrimenti il gestore potrà richiedere un sovrapprezzo per la pulizia.
• Please remember to turn off the lights and air conditioning where you are out of the room
  Do not leave chargers plugged in when not in use.